Money Back Guarantee & Returns Policy

90-Day Money Back Guarantee

We offer a 90-day Money-Back Guarantee on eligible purchases made directly through uk-elavate.com.

If you use the product as directed for 90 days and do not see the results you expected, you may be eligible for a 100% refund.

The first three bags of an eligible order are covered by the guarantee and do not need to be returned. Additional unopened bags must be returned to qualify for a refund.

To request a refund, please contact us with your order details and proof of purchase. Approved refunds will be issued to the original payment method.

Returns

Eligible unopened and unused products may be returned. For hygiene and safety reasons, products with broken seals or that have been opened cannot generally be returned.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Please contact us before sending any product back. Unauthorized returns may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery and contact us as soon as possible if your product is damaged, defective, or incorrect. We will review the issue and provide an appropriate solution.

Refunds

Once an approved return is received and inspected, refunds will be issued to the original payment method. Please allow 3–5 business days for the refund to appear, depending on your payment provider.

Contact Us

For questions about refunds or returns, please contact:

Email: alex@uk-elavate.com