Privacy policy

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit uk-elavate.com, place an order, or communicate with us.

Information We Collect

We may collect:

  • Name, email address, phone number, and address

  • Billing and shipping information

  • Order and payment information

  • Account information

  • Shopping activity and customer support communications

  • IP address, browser, device, and website usage information through cookies

We may also receive information from service providers such as Shopify and payment processors.

How We Use Your Information

We use personal information to:

  • Process and fulfill orders and payments

  • Provide customer support

  • Manage accounts and returns

  • Improve our website and services

  • Send marketing communications where permitted

  • Prevent fraud and protect our services

  • Comply with legal requirements

Cookies

We use cookies and similar technologies to operate our website, remember preferences, analyze traffic, and improve your shopping experience. Third-party services may also use cookies for analytics and advertising.

Sharing Your Information

We may share information with trusted service providers, including Shopify, payment processors, fulfillment and shipping partners, analytics providers, and marketing partners when necessary to provide our services. We may also disclose information when required by law.

Your Rights

Depending on applicable law, you may have the right to access, delete, correct, or obtain a copy of your personal information. You may also withdraw consent or opt out of marketing communications.

To exercise your rights, please contact us.

Children's Data

Our website is not intended for children, and we do not knowingly collect personal information from children.

Security and Retention

We take reasonable measures to protect your personal information. However, no online transmission or storage method is completely secure. We retain information only as long as reasonably necessary for our business, legal, and operational requirements.

International Users

Your personal information may be transferred, stored, or processed outside your country, including by third-party service providers in other jurisdictions.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Contact Us


37 Cremer Street, Unit 402
London, E2 8HD, United Kingdom

Email: alex@uk-elavate.com